🛡️ POLÍTICA DE PRIVACIDAD — MallorcaGourmet – EN

English

Last updated: 25/11/2025

At MallorcaGourmet (mallorcagourmet.com), we are committed to protecting your privacy and ensuring the proper use of your personal data. This policy describes how we collect, use and protect your information in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

  1. Data controller

MallorcaGourmet
Contact email: info@mallorcagourmet.com
Address: Spain

  1. Personal data we collect

We may collect the following information:

✔ Identification data

  • First and last name
  • Shipping address
  • Billing address
  • Identification document (optional for invoicing)

✔ Contact data

  • Email
  • Phone

✔ Payment data

  • Payment methods used
  • Gateways: (Stripe / PayPal / Card)
    (MallorcaGourmet does not store full credit card details.)

✔ Technical data

  • IP
  • Browser
  • Cookies and analytics

✔ Commercial information

  • Purchase history
  • Newsletter subscription
  1. Purposes of processing

We process your data for:

✔ Order and shipping management

  • Process purchases
  • Issue invoices
  • Prepare shipments
  • Handle returns

✔ Customer service

  • Respond to inquiries or incidents

✔ Marketing (only if you consent)

  • Send offers
  • Newsletter
  • Exclusive promotions

✔ Security

  • Fraud prevention
  • Compliance with legal obligations
  1. Legal basis

The legal bases for processing your data are:

  • Performance of the contract (purchase).
  • Explicit consent (newsletter).
  • Legal obligation (accounting and invoicing).
  • Legitimate interest (service improvements).
  1. Recipients of your data

We may share your information with:

  • Shipping companies (Correos, MRW, SEUR…)
  • Secure payment gateways (Stripe, PayPal…)
  • Technical services (hosting, web maintenance)
  • Tax advisors (for invoicing)

All comply with the GDPR and sign confidentiality agreements.

  1. Data retention
  • Orders: 6 years (tax obligation).
  • Customer data: until you request its deletion.
  • Newsletter: until you unsubscribe.
  • Cookies: according to regulations (maximum 24 months).
  1. User rights

You can exercise at any time:

  • Access
  • Rectify
  • Erase
  • Restrict
  • Portability
  • Object
  • Withdraw consent

Request it at: info@mallorcagourmet.com

  1. Security

We apply technical measures to protect your data:

  • HTTPS
  • Encryption
  • Firewalls
  • Restricted access
  1. Cookies

See our Cookies Policy for more details about their use.